Mars Policies
Terms & Conditions
Effective Date: April 15, 2026
These Terms and Conditions (“Terms”) govern your access to and use of marstrigger.com and any purchases made through it. By accessing this website or placing an order, you agree to be bound by these Terms in full. If you do not agree with any part of these Terms, you must not use this website.
State & Local Law Compliance Notice
1. Eligibility & Age Restrictio
This website is intended solely for individuals who are at least 18 years of age. By accessing this site, you represent and warrant that you are 18 years of age or older and are legally permitted to purchase firearm accessories in your jurisdiction. Mars Trigger LLC reserves the right to refuse service to anyone who cannot confirm eligibility.
2. Legal Compliance — Purchaser Responsibility
By completing a purchase, you confirm that you have independently verified the legality of the product(s) ordered in your state, county, and municipality prior to ordering. Laws regarding firearm accessories vary by jurisdiction and are subject to change. Mars Trigger LLC makes no representations regarding the legality of any product in your specific location. The purchaser assumes sole responsibility for compliance with all applicable federal, state, and local laws governing the purchase, possession, transfer, and use of firearm accessories. Mars Trigger LLC reserves the right to cancel and refund any order it reasonably believes may violate applicable law.
3. Intellectual Property
All content on this website — including product descriptions, photographs, graphics, logos, and copy — is the exclusive property of Mars Trigger LLC and/or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to view content on this site for personal, non-commercial purposes only. No content may be reproduced, distributed, transmitted, displayed, or otherwise used without the prior written consent of Mars Trigger LLC.
4. Product Descriptions & Accuracy
Mars Trigger LLC makes reasonable efforts to ensure that product descriptions, images, and specifications are accurate. However, we do not warrant that product descriptions are complete, reliable, current, or error-free. If a product you receive is materially not as described, your sole remedy is to return it in unused, uninstalled condition in accordance with our Return & Refund Policy.
5. Pricing & Payment
All prices are listed in U.S. dollars and are subject to change without notice. Orders placed before a price change will be honored at the price displayed at the time of checkout. Mars Trigger LLC reserves the right to correct pricing errors and to cancel orders placed at an incorrect price. Payment is due in full at the time of purchase.
6. Order Acceptance
Submission of an order constitutes an offer to purchase. Mars Trigger LLC reserves the right to accept or decline any order for any reason, including but not limited to product availability, pricing errors, suspected fraud, or legal compliance concerns. If your order is declined, you will be notified promptly and any payment collected will be refunded in full.
7. Prohibited Uses
You agree not to use this website to:
- Purchase products for use in any unlawful manner or for any illegal purpose
- Provide false or misleading information during checkout
- Attempt to circumvent any security or access controls on the website
- Engage in any conduct that could damage, disable, or impair the website
- Resell products purchased from this site without prior written authorization
8. Limitation of Liability
To the fullest extent permitted by applicable law, Mars Trigger LLC shall not be liable for any indirect, incidental, special, punitive, or consequential damages of any kind arising out of or related to your use of our products or this website, even if Mars Trigger LLC has been advised of the possibility of such damages. Our total cumulative liability to you for any claims arising under these Terms shall not exceed the total purchase price paid by you for the product(s) giving rise to the claim.
9. Disclaimer of Warranties
Products are provided “as is” and “as available.” Except as expressly stated in our product warranty documentation, Mars Trigger LLC disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Mars Trigger LLC does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
10. Indemnification
You agree to indemnify, defend, and hold harmless Mars Trigger LLC, its owners, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your use of this website, your purchase or use of our products, your violation of these Terms, or your violation of any applicable law or regulation.
11. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any dispute arising under or relating to these Terms shall be resolved exclusively in the state or federal courts located in Lamar County, Texas. You hereby consent to the personal jurisdiction of such courts.
12. Changes to These Terms
Mars Trigger LLC reserves the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Your continued use of the website after any such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically.
13. Contact
Mars Trigger LLC | 1609 E Main St, Clarksville, TX 75462
Email: info@marstrigger.com
Privacy Policy
Mars Trigger LLC (“we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and share information when you visit marstrigger.com or make a purchase. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following categories of personal information:
- Identity information: full name, billing and shipping address
- Contact information: email address, phone number
- Payment information: credit/debit card details processed securely through our payment processor; we do not store full card numbers on our servers
- Order information: purchase history, product preferences, and order correspondence
- Technical information: IP address, browser type, device information, pages visited, and time on site, collected automatically via cookies and analytics tools
- Communications: any emails, support tickets, or inquiries you send to us
2. How We Use Your Information
- Process, fulfill, and ship your orders
- Communicate with you about your order status, shipping updates, and support requests
- Comply with legal and regulatory obligations, including age verification and export control requirements
- Detect and prevent fraud and unauthorized transactions
- Improve our website, product offerings, and customer service
- Send you promotional emails or offers — only with your consent. You may opt out at any time by clicking "unsubscribe" or contacting us directly
3. How We Share Your Information
- Shipping carriers (UPS, FedEx, USPS) — to fulfill and deliver your order
- Payment processors — to securely complete transactions
- IT and website service providers — who assist in operating our website, subject to confidentiality obligations
- Legal authorities — when required by law, court order, or to protect the rights and safety of our customers or business
4. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small data files stored on your device. You may disable cookies through your browser settings; however, some features of marstrigger.com may not function properly if cookies are disabled.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain accurate business records, comply with applicable legal obligations, and resolve any disputes or enforce our agreements.
6. Your Rights
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal retention requirements
- Opt out of marketing communications at any time
- To exercise any of these rights, please contact us at info@marstrigger.com.
7. Data Security
We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.
8. Third-Party Links
Our website may contain links to third-party websites. Mars Trigger LLC is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.
11. Contact
Mars Trigger LLC | 1609 E Main St, Clarksville, TX 75462
Info@marstrigger.com
Refund & Return Policy
Effective Date: April 15, 2026
Mars Trigger LLC is committed to your satisfaction. Please read this policy carefully before making a purchase, as the safety-critical nature of firearm components requires specific conditions for returns.
1. Return Eligibility
We accept returns within 30 days of the delivery date, provided the item meets all of the following conditions:
- The item is unused and has not been installed on any firearm
- The item is in its original, unaltered condition
- The item is in its original packaging with all included accessories, hardware, and documentation
- The item shows no signs of installation, modification, wear, or damage
Due to the safety-critical nature of firearm trigger components, we cannot accept returns of any item that has been installed, used, or shows evidence of having been fitted to a firearm.
2. Non-Returnable Items
- Installed or used firearm components of any kind
- Items damaged through misuse, improper installation, unauthorized modification, or neglect
- Items returned without a valid Return Merchandise Authorization (RMA) number
- Digital downloads, documentation, or software
- Items marked as final sale at the time of purchase
3. Return Authorization Process
All returns require prior authorization. To initiate a return:
- Contact us at info@marstrigger.com or through our support portal at marstrigger.freshdesk.com
- Include your order number and a brief description of the reason for return
- We will review your request and, if approved, issue an RMA number within 2 business days
- Ship the item back using a trackable shipping method. You are responsible for return shipping costs unless the return is due to our error
- Clearly write your RMA number on the outside of the return package
Returns received without a valid RMA number will be refused and returned to sender.
4. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund within 3 business days. If approved, your refund will be processed to your original payment method within 5-10 business days. Please note:
- Original shipping charges are non-refundable unless the return is due to our error
- We reserve the right to assess a restocking fee of up to 15% for returns that do not meet all eligibility conditions
- If your return is rejected, the item will be returned to you at your expense
5. Defective or Incorrect Items
If you receive a defective product or an item that does not match your order, please contact us within 7 days of delivery at info@marstrigger.com. Include your order number and photos of the issue. For verified defects or shipping errors, Mars Trigger LLC will:
- Cover all return shipping costs
- Send a replacement at no additional charge, or
- Issue a full refund, at your preference
6. Warranty Claims
Mars Trigger LLC products are covered by a limited manufacturer’s warranty against defects in materials and workmanship. Warranty coverage, duration, and claim procedures are detailed in the product documentation included with your order. To submit a warranty claim, contact info@marstrigger.com with your proof of purchase and a description of the defect
7. Contact
Mars Trigger LLC | 1609 E Main St, Clarksville, TX 75462
Email: info@marstrigger.com | Support Portal: marstrigger.freshdesk.com
Shipping Policy
Effective Date: April 15, 2026
Mars Trigger LLC ships all orders from Clarksville, Texas. Please review this policy to understand our shipping procedures, timelines, and limitations.
1. Order Processing Time
Orders are typically processed and shipped within 2-5 business days of payment confirmation. During high-volume periods, trade show seasons, or for made-to-order items, processing may take up to 10 business days. You will receive a shipping confirmation email with tracking information once your order has shipped. Business days exclude weekends and federal holidays.
2. Shipping Carriers & Methods
We ship via UPS, FedEx, and USPS. Available shipping methods and estimated delivery times will be displayed at checkout based on your location. Delivery timeframes provided at checkout are estimates supplied by the carrier and are not guaranteed by Mars Trigger LLC.
By completing this purchase, you confirm that you have verified the legality of the product(s) in your state, county, and municipality prior to ordering. Laws regarding firearm accessories vary by jurisdiction and are subject to change. Mars Trigger LLC makes no representations regarding the legality of any product in your specific location. The purchaser assumes sole responsibility for compliance with all applicable federal, state, and local laws governing the purchase, possession, transfer, and use of firearm accessories. Mars Trigger LLC reserves the right to cancel and refund any order it reasonably believes may violate applicable law.
3. Shipping Costs
Shipping costs are calculated at checkout based on package weight, dimensions, and destination address. Any free shipping promotions will be applied automatically at checkout. Mars Trigger LLC reserves the right to modify shipping rates and promotions at any time.
4. Domestic Shipping
We ship to all 50 United States. It is the sole responsibility of the customer to verify that the ordered product(s) are legal to possess and use in their state, county, and municipality prior to purchase. Mars Trigger LLC reserves the right to decline shipment to any address for legal compliance reasons. Orders declined for this reason will be refunded in full.
5. International Shipping
Mars Trigger LLC does not currently ship outside of the United States. We do not facilitate international orders at this time.
6. P.O. Boxes & APO/FPO Addresses
We are unable to ship to P.O. Boxes. We can ship to APO/FPO military addresses via USPS where service is available; however, delivery times to these addresses may be extended and are outside our control.
7. Address Accuracy
It is the customer’s responsibility to provide a complete and accurate shipping address at checkout. Mars Trigger LLC is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error in your shipping address after placing your order, contact us immediately at info@marstrigger.com. Address changes cannot be guaranteed once an order has been processed or shipped.
8. Lost or Damaged Shipments
If your order is lost in transit or arrives visibly damaged, please contact us within 7 days of the expected or actual delivery date at info@marstrigger.com with your order number and, if applicable, photos of the damaged packaging or product. Mars Trigger LLC will work with the carrier to file a claim on your behalf. We are not liable for carrier delays, losses, or damages beyond our control but will make reasonable efforts to resolve the issue.
9. Refused or Undeliverable Packages
If a package is refused by the recipient or returned as undeliverable due to an incorrect address or failed delivery attempts, the customer will be responsible for any return shipping fees incurred. Refunds for returned packages will be issued for the product cost only, minus return shipping costs.
10. Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. You can track your shipment directly on the carrier’s website. If you have not received a tracking number within 7 business days of your order, please contact us at info@marstrigger.com.